Customer care at Punt | 4.5 / 5

If you are searching having wide online game products or even more specific niche classes, internet sites particularly Impress Las vegas otherwise High 5 might possibly be a better fit.

The platform also provides a good variety of service choice as compared to the things i often find at societal gambling enterprises. You may have real time speak, email address, and also a phone range-that is unusual within space. I didn’t have to guarantee my account otherwise buy something in order to rating help, which i enjoyed, because the specific competitors require that you pick a lot of money prior to being able to access the fresh new alive talk.

The new live cam ability is always obtainable in the latest part of the fresh new monitor, and even though they begins with a chatbot, it does a great job from directing one beneficial content or escalating what to a bona-fide people if needed.

However, peoples service isn’t offered cazinostars no deposit 24/eight, which was a small challenging. The assistance group try productive while in the regular business hours on the weekdays, and when I did so apply at them, these were punctual and you can top-notch.

In addition preferred the assistance blogs because these are not just short FAQ blurbs-it walk you through well-known complications with screenshots and move-by-step guidelines. There is also a faithful phone call line when you find yourself that have percentage problems, hence contributes a little extra satisfaction when money’s in it.

How fast performed I have an answer?

I tested the assistance system with a bona fide matter regarding the my personal South carolina redemption status. We earliest made use of the chatbot, and therefore provided me with a standard blog post on the redemption timeframes. That has been helpful, however, We nevertheless got a particular question, so i requested to talk to individuals. Whilst was throughout the regular business hours towards a saturday, I happened to be connected to a live agent in under a few times.

The new agent is actually respectful, verified one to my demand was a student in advances, and even provided me with an estimated commission go out. I didn’t getting hurried otherwise brushed from-these were in fact of good use, which isn’t really things I neglect in this place.

Exactly what are most other users stating regarding Punt?

We have taken a closer look during the what profiles must say regarding the Punt. As the there is no mobile application, an educated source of societal views I’m able to find is towards Trustpilot.

For the Trustpilot, Punt Social Gambling enterprise have a good 3.8. That is a great get, even if not exactly for the amount of well-versed public gambling enterprises such Chumba and you will Casino.

Immediately following investigations Punt, I showed up out mostly happy-though there are some some thing I think might possibly be top. The overall game assortment is actually huge, along with 1,000 headings readily available. I attempted sets from NoLimitCity harbors so you’re able to Red Tiger’s jackpots and you can receive a few headings that have been very fun to relax and play. The brand new sweepstakes local casino likewise has a very good live specialist area-I played a number of give off black-jack that streamed with no slowdown.

What endured away very if you ask me was the newest easy style. Even when there is absolutely no mobile application, your website piled very quickly back at my mobile. The brand new internet browser tool actually sensed easier than actually specific apps I have checked.

As i registered, I’d 2 Sweeps Gold coins and you can one,000 Coins free-of-charge. It no-deposit incentive of Punt Personal Casino is sufficient to begin exploring your website instead of spending anything.

That said, not everything smack the e groups a small sluggish-particular types are merely lumped to each other, therefore it is much harder to get particular video game looks. Customer care try friendly as i had individuals to your mobile, but they aren’t readily available 24/seven, and this could be challenging for those who have a pushing topic to solve.

I believe Punt deserves seeking, particularly if you like assortment and clean design. It is really not perfect, however it feels as though a social gambling enterprise which is actually seeking create good perception.